"I will not participate in a bidding war"
This is something I hear my clients say frequently and you just can't push them in these situations. Maybe they'll get the house, maybe not. But you gotta go at their pace and make sure they have time to test the waters and see what happens when they make an offer. That often means writing three or four unsuccessfully but every so often we get lucky and it's one and done. I'm feeling lucky today.